Changelog
Follow up on the latest improvements and updates.
RSS
Reward loyalty and maximise peak-hour classes.
If you have
high-demand time slots and members willing to pay more for priority access
, Booking Window lets you give premium members earlier booking access — automatically and fairly.This helps you:
- Protect peak-hour slots for your most loyal members
- Increase the value of higher-tier packages
- Reduce manual workarounds for booking priority
How to use it
- Go to Settings → Package Options
- Set a default booking windowfor all packages and members
- Configure custom booking windowsfor premium packages to allow earlier booking
That’s it — booking priority is now enforced by the system, so your membership tiers work exactly as intended.
No Tech Skills. No Agencies. No Hassle.
Launch a fully branded, professional studio website in just minutes — without any technical knowledge. Simply describe your dream studio website, like chatting with ChatGPT, and the AI builds it for you, instantly integrated with Vibefam bookings and payments.
Why it helps
- Anyone can build a website— no design, coding, or setup knowledge needed
- Skip agencies completely— avoid long timelines, back-and-forth revisions, and high costs
- Launch fasterwith a polished, modern website in minutes
- Showcase your brand, vibe, and storyso people understand what your studio stands for
- Inspire and grow your followingaround the fitness you believe in
How to use it
- Go to Website → Create Website
- Describe your website to the AI
- Review the result and publish
👉 Watch how we create a professional studio website in less than
3 minutes
Members can now view and change the payment method used for their recurring packages directly in the Vibefam app.
This means members can update their cards themselves — without needing to contact the studio admin — helping resolve payment issues faster and keeping recurring packages running smoothly 💛
To see this change, please update the Vibefam app to the latest version.
We’ve improved how
Freeze
works for recurring packages
, so renewal dates now behave in a way that feels fair, predictable, and stress-free.What you’ll notice
Freeze periods now apply on the
correct renewal cycle
, instead of shifting renewals too early.Example
- Purchased: 1 Jan 2025 (monthly)
- Original renewals: 30 Jan → 1 Mar → 31 Mar → 30 Apr → …
- Freeze: 1 Mar – 15 Mar 2025
Before
- Renewals moved earlier than expected:
- 14 Feb → 16 Mar → 15 Apr → …
Now
- Renewals stay aligned, and only shift when they should:
- 30 Jan → 16 Mar → 15 Apr → …
Why this matters
This means:
- Your earlier renewals stay intact
- Revenue and cashflow aren’t disrupted
- Freezing feels like a helpful flexibility instead of financial surprise, even with longer or multiple freezes
As we step into 2026, we wanted to take a moment to celebrate everything you’ve poured into your studio this past year.
Building a community isn't just about the classes or the schedules, it’s about the passion and resilience you bring every single day. As the New Year crowd fills your studio, we’re here to help you turn that January energy into a thriving, loyal community that lasts all year long.
Thank you for letting Vibefam be a part of your story. We’re hard at work building new ways to support your growth, and we can’t wait to see what you achieve in the months ahead.
Here’s to a year of growth, momentum, and boundless energy 💜 — The Vibefam Team
As the year winds down, we just wanted to take a moment to wish you a Merry Christmas.
Running a studio takes a lot of heart, energy, and care — for your members, your team, and yourself. We hope this holiday season gives you a chance to slow down, recharge, and spend meaningful time with the people who matter most.
Thank you for being part of the Vibefam community this year. We’re grateful to support your journey and look forward to building even better tools for you in the year ahead.
Wishing you good health, peace of mind, and a joyful holiday season 💜
— The Vibefam Team
We’ve made a few small improvements to how packages appear on the booking website, with the goal of making things feel clearer and more reassuring for your members — especially when reviewing their packages and billing status.
- Recurring packages now show “Renews On”(instead of “Expires On”), so members understand their package is continuing
- Expired packages are now visible and clearly marked, allowing members to trace their past purchases instead of feeling like packages have disappeared
- Recurring packages with failed payments now show “Payment Failed”, with a clear next step to update the payment method
Overall, these changes help reduce confusion, cut down on unnecessary questions, and create a calmer, more confident experience for your members when interacting with your studio 💛
We’ve updated the email members receive when a
recurring payment fails
, so they understand what happened and avoid creating duplicate packages.What was the issue?
The previous email said the recurring package was
cancelled
, which led many members to repurchase a new package.
This created unnecessary admin clean-up and confusion.
What’s new
Members will now receive a clearer, more accurate message:
You can now
cancel a recurring package even if its latest renewal failed
— an option that wasn’t available before.Why this matters
Previously, when a member cancelled but their renewal had already failed, you couldn’t cancel the package in Vibefam.
This left a
floating failed payment record
that couldn’t be cleared or acted on.What’s new
- “Cancel Recurring Package”is now available for failed renewals.
- Cancelling the package will automatically clear the related failed payment.
This keeps your package records clean and aligned with the member’s actual status.
You can now record
manual payments
when a recurring package renewal fails — perfect for payments collected via cash, PayNow, bank transfer, or terminal.What it does
- New “Collect Manual Payment”action on failed renewals
- Renew the member’s package immediately after recording the payment method
- Automatically removes the item from Failed Payments
Why it matters
- Previously, offline payments couldn’t be recorded for failed renewals.
- Now, your real-life payments match your Vibefam records, keeping sales clean and accurate.
Where to find it
- Under Failed Payments, Transactions, or Packagesfor the member.
Load More
→