Changelog

Follow up on the latest improvements and updates.

RSS

Every class is an experience — now you can finally see how your members actually felt after each one.
Members can now leave reviews after every class on both the Branded App and Vibefam App.
Instructors get direct feedback on their classes.
Studio owners get a clear, honest view of what’s working (and what’s not).
  • Spot your best classes.
  • Catch issues early.
  • Continuously improve your studio experience.
And when things are going well — show it.
Embed real, live reviews on your website with the Reviews Widget.
Build a studio your members don’t just attend — but truly love.
image
Seamlessly connect your studio’s door access system with Vibefam to automate entry for your members. With Door Access, studios can grant secure access based on bookings, memberships, or packages - reducing manual check-ins and enabling a smoother arrival experience.
Why it helps
  • Automate member entry based on valid bookings or packages
  • Reduce front desk workload and manual check-ins
  • Enable self-service studio access for early morning or late-night classes
  • Improve security by ensuring only eligible members can enter
  • Create a smoother, more professional arrival experience for members
How to use it
  • Go to
    Door Access
    tab to connect your door lock device
  • Set up the access rules for your studio
  • Members with valid packages or bookings can access the studio using the app
Learn more
Interested studios can schedule a call with our support team at: https://support.vibefam.com/
image
Why this change?
Many studios previously used
Private Classes
to manage 1-to-1 sessions with members. While this works well for smaller studios, it becomes difficult to manage as the number of clients grows.
Private Classes are built on the
Group Class system
, which requires every session to be created as a specific time slot. This makes it hard to support more flexible scheduling (e.g. allowing members to book
any available 1-hour slot between 9am–6pm
) without cluttering the schedule with many class entries.
The
Appointments system
is designed specifically for 1-to-1 bookings. It keeps the same workflow you are familiar with today, while also being built to support
flexible availability booking
— allowing studios to list their available time windows and let members book available appointment slots directly.
How to migrate
  1. Add
    Appointments
    under
    Configure → Appointments
  2. Update
    Packages
    to allow booking of these appointments under
    Configure → Package Options
  3. Update
    Staff Payroll
    to include appointments under the
    Staff
    page
If you want to keep your current workflow, simply click
“Add Appointment”
in the
Schedule
page to create the appointment with your member — the process is simpler and more straightforward.
In the future, if you would like members to
book available appointment slots directly
, you can enable this as well: https://support.vibefam.com/appointment-system
If you have any questions regarding migration, feel free to schedule a call with us at: https://support.vibefam.com/
Reward loyalty and maximise peak-hour classes.
If you have
high-demand time slots and members willing to pay more for priority access
, Booking Window lets you give premium members earlier booking access — automatically and fairly.
This helps you:
  • Protect peak-hour slots for your most loyal members
  • Increase the value of higher-tier packages
  • Reduce manual workarounds for booking priority
How to use it
  1. Go to
    Settings → Package Options
  2. Set a
    default booking window
    for all packages and members
  3. Configure
    custom booking windows
    for premium packages to allow earlier booking
image
That’s it — booking priority is now enforced by the system, so your membership tiers work exactly as intended.
No Tech Skills. No Agencies. No Hassle.
Launch a fully branded, professional studio website in just minutes — without any technical knowledge. Simply describe your dream studio website, like chatting with ChatGPT, and the AI builds it for you, instantly integrated with Vibefam bookings and payments.
Why it helps
  • Anyone can build a website
    — no design, coding, or setup knowledge needed
  • Skip agencies completely
    — avoid long timelines, back-and-forth revisions, and high costs
  • Launch faster
    with a polished, modern website in minutes
  • Showcase your brand, vibe, and story
    so people understand what your studio stands for
  • Inspire and grow your following
    around the fitness you believe in
How to use it
  • Go to
    Website → Create Website
  • Describe your website to the AI
  • Review the result and publish
👉 Watch how we create a professional studio website in less than
3 minutes
Members can now view and change the payment method used for their recurring packages directly in the Vibefam app.
This means members can update their cards themselves — without needing to contact the studio admin — helping resolve payment issues faster and keeping recurring packages running smoothly 💛
To see this change, please update the Vibefam app to the latest version.
We’ve improved how
Freeze
works for
recurring packages
, so renewal dates now behave in a way that feels fair, predictable, and stress-free.
What you’ll notice
Freeze periods now apply on the
correct renewal cycle
, instead of shifting renewals too early.
Example
  • Purchased: 1 Jan 2025 (monthly)
  • Original renewals: 30 Jan → 1 Mar → 31 Mar → 30 Apr → …
  • Freeze: 1 Mar – 15 Mar 2025
Before
  • Renewals moved earlier than expected:
  • 14 Feb → 16 Mar → 15 Apr → …
Now
  • Renewals stay aligned, and only shift when they should:
  • 30 Jan → 16 Mar → 15 Apr → …
Why this matters
This means:
  • Your earlier renewals stay intact
  • Revenue and cashflow aren’t disrupted
  • Freezing feels like a helpful flexibility instead of financial surprise, even with longer or multiple freezes
As we step into 2026, we wanted to take a moment to celebrate everything you’ve poured into your studio this past year.
Building a community isn't just about the classes or the schedules, it’s about the passion and resilience you bring every single day. As the New Year crowd fills your studio, we’re here to help you turn that January energy into a thriving, loyal community that lasts all year long.
Thank you for letting Vibefam be a part of your story. We’re hard at work building new ways to support your growth, and we can’t wait to see what you achieve in the months ahead.
Here’s to a year of growth, momentum, and boundless energy 💜 — The Vibefam Team
As the year winds down, we just wanted to take a moment to wish you a Merry Christmas.
Running a studio takes a lot of heart, energy, and care — for your members, your team, and yourself. We hope this holiday season gives you a chance to slow down, recharge, and spend meaningful time with the people who matter most.
Thank you for being part of the Vibefam community this year. We’re grateful to support your journey and look forward to building even better tools for you in the year ahead.
Wishing you good health, peace of mind, and a joyful holiday season 💜
— The Vibefam Team
We’ve made a few small improvements to how packages appear on the booking website, with the goal of making things feel clearer and more reassuring for your members — especially when reviewing their packages and billing status.
  • Recurring packages now show
    “Renews On”
    (instead of “Expires On”), so members understand their package is continuing
  • Expired packages are now visible and clearly marked
    , allowing members to trace their past purchases instead of feeling like packages have disappeared
  • Recurring packages with failed payments now show
    “Payment Failed”
    , with a clear next step to update the payment method
Overall, these changes help reduce confusion, cut down on unnecessary questions, and create a calmer, more confident experience for your members when interacting with your studio 💛
Load More