You can now record
manual payments
when a recurring package renewal fails — perfect for payments collected via cash, PayNow, bank transfer, or terminal.
What it does
  • New
    “Collect Manual Payment”
    action on failed renewals
  • Renew the member’s package immediately after recording the payment method
  • Automatically removes the item from Failed Payments
Why it matters
  • Previously, offline payments couldn’t be recorded for failed renewals.
  • Now,
    your real-life payments match your Vibefam records
    , keeping sales clean and accurate.
Where to find it
  • Under
    Failed Payments, Transactions, or Packages
    for the member.
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