From 20 July, Vibe AI brings your booking reminders and rebooking onto WhatsApp β and lets members book right back, in the same chat. It's a booking assistant that handles the messages your front desk shouldn't have to, at every hour. Nothing to install or set up β it switches on for your studio automatically.
Why it's different
- On WhatsApp, not email.The reminders and nudges you already send now land where members actually read and reply β not buried in an inbox.
- Members can book back in the chat.Browse the schedule, book, cancel and check their package balance, all in the same thread. No app to download.
- Booking reminders before class, so fewer no-shows.
- Cancellation alerts with an instant offer to rebook into another slot.
- A post-class nudge to book the same class next week.
Your rules still rule β cancellation windows, late fees, booking limits and package rules are enforced exactly as you've set them.
Available for studios in Singapore, Malaysia, Indonesia and Hong Kong, rolling out in phases from 20 July β we'll let you know the moment your studio is live. π