Need a hand? You can now reach our support team directly from inside Vibefam. No more switching apps or hunting for the right channel.
How it works
- Click Message Us at the top right of any page
- Vibe Chat (our AI assistant) will try to answer common questions first
- If Vibe Chat can't help, or you'd rather speak to a person, escalate to our human support team by asking for a human
- Prefer a call? Use Schedule a Call in the same window
Why it helps
- One place for all your support needs. No more switching between WhatsApp, email, or the docs
- Quick answers for simple questions, so you don't have to wait for a reply
- Easy escalation to our team when you need a real person
- Browse our full Documentation from the same window
We're here for you, always. Vibe Chat helps where it can, and our team is just one click away whenever you need us. 💜